Returns & Refunds
By making a purchase you are demonstrating a clear understanding that we are selling these products as containing Hemp Derived Cannabinoids. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing Hemp Derived Cannabinoids. If you decide to purchase our products, you are purchasing these products with the understanding of the present status of Hemp products. ALL SALES ARE FINAL.
Please email PlantBasedCBD@gmail.com if there are any issues with the product you received, and we are more than happy to speak with you and help to make the issue right. If you are still wanting to return your unopened product and it is within 3 days of receiving it, please see our Returns Process below. No RMA is needed, and the customer is responsible for return shipping costs. If you have any questions about whether your product is eligible for Returns, please feel free to email us. Please also note that we do not have a money back guarantee, as Cannabinoids do affect everyone differently. We are not able to accept back any product that has been opened or used. Returns Process:
1) Email us at PlantBasedCBD@gmail.com ASAP to alert us that you will be returning your UNOPENED product within the 3-day time limit and to request the Return Shipping Address. Please provide a picture of the unopened product
2) Once you have shipped your product back to us – please also email the tracking number to PlantBasedCBD@gmail.com so we can keep an eye out for it.
3) Once we receive your package back at our facility and can confirm it’s condition, we will then issue a refund for the unopened product and email you a confirmation. We will refund you via original payment type. Please allow 1-2 business days for refund confirmation.
If you have any questions regarding our return policy please email PlantBasedCBD@gmail.com. PlantBasedCBD will only accept returns and refunds from purchases made at www.PlantBased-CBD.com We will not allow returns from a purchase made in a retail store.