Thank you for visiting and shopping at PlantBasedCBD. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

USPS SHIPPING IS COMMONLY RUNNING AS LONG AS 2 WEEK DELIVERIES RIGHT NOW. IF YOUR ORDER IS LESS THAN 28 BUSINESS DAYS FROM THE DATE OF ORDER AND YOU ARE WONDERING WHERE YOUR PACKAGE IS, DO NOT FILL OUT A CONTACT FORM AS THIS ISSUE DOES APPLY TO YOU.

YOU ARE NOT AN EXCEPTION UNTIL AFTER 28 BUSINESS DAYS. IF YOU GOT A SHIPPING NOTICE FROM US, WE HANDED YOUR PACKAGE OFF TO USPS. EVEN IF IT SAYS “AWAITING RECEIPT”. THIS JUST MEANS USPS HAS NOT SCANNED IT IN THEIR FACILITY YET. IT IS IN THEIR POSSESSION. THANK YOU.

All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.


Shipping rates & Delivery Estimates


Estimated delivery time
5-14 business days

USPS Standard

USPS Priority


USPS Delivery delays can occasionally occur. If your package is taking longer than normal, please contact your local post office to file a claim and get up to date tracking info. Once the package leaves our facility, delivery is out of our hands.


PlantBasedCBD ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

PlantBasedCBD is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

PlantBasedCBD is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Return & Refund Policy provides detailed information about options and procedures for returning your order.